28 September 2020
COVID-19 MEASURES AT SIAC (COMMENCING 5 OCTOBER 2020)

The Singapore government has recently released guidelines stating that while telecommuting remains the default mode of working, COVID-19 measures have been eased to facilitate business operations, which will enable more employees to return to the workplace.

In compliance with these guidelines, and to better serve the needs of its users, SIAC is pleased to announce that with effect from Monday, 5 October 2020 and until further notice, SIAC’s physical offices will be open three times a week, from 10am to 4pm on Mondays, Wednesdays and Fridays, to facilitate the delivery, where necessary, of physical copies of documents or facsimiles. Should it be necessary for physical copies to be sent to us, please make arrangements for delivery to be made during SIAC’s office hours as stated above.

In the event of any urgent deliveries on a day that SIAC’s physical offices are not open, please call us at +65 6713 9777 and we will arrange for an SIAC staff to be available to take delivery at an appointed time.

Until SIAC’s physical offices fully reopen and while the majority of SIAC staff continue to telecommute, we respectfully request that all communications with SIAC continue to be conducted on email or other means, where possible, in the following manner:

Please direct all queries relating to case administration to This email address is being protected from spambots. You need JavaScript enabled to view it.. Any queries relating to an existing case should be directed to the relevant SIAC Case Counsel. Please refer to the list of Frequently Asked Questions concerning SIAC case administration during COVID-19, which is available on our website at this link.

All other queries should be directed to This email address is being protected from spambots. You need JavaScript enabled to view it..

In the event that you have a time-sensitive query which requires an urgent response, please call +65 6713 9777, email This email address is being protected from spambots. You need JavaScript enabled to view it. or use the Live Help Desk feature on the SIAC website.

It remains our top priority to ensure that your case management needs are promptly and efficiently attended to at all times.

If you have any questions, please feel free to reach out to us at This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it..

The SIAC Team

Please click here for the Chinese translation.


For more information, please contact:

Singapore International Arbitration Centre
T: +65 6713 9777
E: This email address is being protected from spambots. You need JavaScript enabled to view it.
W: www.siac.org.sg
You are here: Home Resources Archive News & Events Archive (2020) COVID-19 MEASURES AT SIAC (COMMENCING 5 OCTOBER 2020)

Contact Us

28 Maxwell Road #03-01
Maxwell Chambers Suites
Singapore 069120

Email: corpcomms@siac.org.sg